Thank you for visiting the website of www.lotusindiaholidays.com (LOTUS INDIA HOLIDAYS). All our websites are governed by the following Terms of Services.
By making a booking with us and/or depositing payments with us for tour and travel services you confirm having carefully read, understood and accepted the below mentioned ‘Terms of Services.
Our ‘independent tours’ includes accommodation in handpicked hotels selected by us based on our experience, the market report and/or recommendation of our past travelers. Based on the demand of the customer and type of requirements or budget mentioned by them, our travel consultants ensure to provide a comfortable and clean hotel for stay (for independent trip) during the trip. Also for our guaranteed departure we have a select list of handpicked hotels and guest houses which may also be changed if situation demands. In the event of non-availability of hotel/s listed by us in our offer, our team retains the right to reserve another similar standard hotel for the travelers. All our hotels are subject to availability. We request the travelers to check on the internet about the standard of the hotels offered by us, before making the deposit for the trip.
We provide comfortable vehicle (bus/coach/car/jeep) in good condition with customer friendly English speaking drivers (basic knowledge of English). Some of our tourist drivers are highly recommended by the travelers and they are serving to international itinerants for many years now. We take complete responsibility in case of breakdown of the vehicles etc. We will make necessary arrangements as soon as possible.
Most of our trips are inclusive of assisted airport/railway station transfers. For sightseeing trips, we use only Govt of India licensed ‘Tourist Guides/Escorts’. Most of our tour packages are inclusive of services of local English speaking tour guides at historic sites. Other than English we also have tourist guides who are expert in more international languages such as German, Spanish, Italian, Russian, Japanese, and Chinese etc. They can be arranged on request and subject to extra charges as applicable.
Most trips are inclusive of hotel breakfasts. Some trips also include special lunches and theme dinners etc. in the hotel of stay or outside in a city restaurants. Some of the tours are even inclusive of all meals (jungle lodges and camps mainly) which is mentioned in the list of inclusions and/or will be conveyed during the course of correspondence. However we take no responsibility as to the quality or hygiene of the food served by the hotels or restaurants as the case may be.
Many of our tour packages also includes basic entertainments and activities such as traditional rickshaw rides, decorated Elephant ride, Camel ride, Boat tickets, cultural events etc. If included it is clearly mentions in the section “Your Tour Includes” Some other entertainment, rides which is not included can be included in the trip on demand, at an additional cost.
All our tours are inclusive of all applicable charges and taxes as clearly mentioned in the section” Your Prices Includes” It includes, Hotels and Transportation taxes, state taxes, Toll Tax, Parking, Drivers lodging & boarding and the Govt Service Tax (GST).
Usually our tour packages does not include international air ticket price, domestic flight tickets, travel insurance, visa (please check updates on India’s new VOA – Visa on Arrival policy), tips, camera/video camera fee at monuments and museums etc, personal expenses such as drinks/laundry/telephone/mini bar bills etc and the same are payable by the travelers in addition to the package price. Our services also does not include any additional expense incurred due to any unforeseen circumstances or situation such as riots, strikes, political closure, natural hazard, technical failure, flight or train cancelation and delay etc or any other reason/situation beyond our control.
Tips to our driver, tour guides, bell boys in the hotels etc are not included. (Tipping is motivational factor and we suggest to give to give tips to our driver at the end of the trip, to the guides at the end of the day or services. However, it is entirely a personal gesture and solely at your discretion.